ZHUHAI AUJET INK-JET PRINTER CO.,LTD offers one-stop service including project consultation, model selection, installation, training services and consumables supply.
Before-Sale Service
1、Provide free ink-jet printing test samples, inspection, or even on-the-spot trial machine testing without any additional conditions.
2、If the ink-jet printing equipment needs to linked with other system or interface,Aujet will also provide the necessary assistance to fufil the targets.
Installation and training services
1、Aujet sends his professional engineer team to install the ink-jet printing system so as to ensure the whole system is optimized and the best performance of your printing equipm ent is achieved.
2、AuJet offers the professional technical training for the newly-installed ink-jet printing system, including traing program for operators’s operation and program setting, as well as senior technical training for electrical maintenance technicians.
AuJet can also set up some special sysytem application programs to combine the use of printing equipment with other equipment based on customer’s demand.
After-Sale Service
Our techical support hotline can provide customers with real-time help, malfunction diagnosis and solution proposal, thus reducing the equipment downtime. Aujet will provide the necessary maintenance recommendations according to customers’ feedback. And based on complexity of the malfunction, Aujet will send the professional technical personnel to help solve the issue or send an alternative spare part by courier ect.
Maintenance Service Contract
1、Based on several years experience of after-sales service for numerous customers, Aujet offers several types of maintenance service contract proposals for customers ‘s choice. The major advantage of service contract is to turn the passive repair to  positive repair prevention, thus greatly reducing customer’s production losses due to the abnormal printer downtime.
2、Aujet appoints designated personnel to monitor your equipment status and provide real-time advise for your operation and maintenance staff .
3、Full-maintenance services contract.
4、Preventive maintenance contracts based on the project covered.
5、Full-service contract also includes costs of maintenance services and replacement of all spare parts involved, which brings great convenience for enterprise decision-making and budget management.
Consumables Supply Contract
You can get rid of the unnesessary trouble on equipment maintenance by signing maintenance contracts with Aujet , but also get timely-delivered consumables by signing a Consumables Supply Contract, so as to optimize your inventory management.
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